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Troubleshooting

StackState Self-hosted v5.1.x

Quick troubleshooting guide

Here is a quick guide for troubleshooting the startup of StackState on Kubernetes and Linux:

  1. Check that the install completed successfully and the release is listed:

    helm list --namespace stackstate
  2. Check that all pods in the StackState namespace are running:

    kubectl get pods
  3. Check the logs for errors.

  4. Check the Knowledge base on the StackState Support site.

  1. Check that the systemd services StackGraph and StackState are running:

    sudo systemctl status stackgraph
    sudo systemctl status stackstate
  2. Check connection to StackState's user interface, default listening on TCP port 7070.

  3. Check log files for errors, located at /opt/stackstate/var/log/

  4. Check the Knowledge base on the StackState Support site.

Known issues

Check the StackState support Knowledge base to find troubleshooting steps for all known issues.

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